The second-hand marketplace Members Express Displeasure About Size Changes
Shoppers are voicing their frustration following a change that caused listings displaying inaccurate size information.
This online marketplace has updated its size classifications for female and kids' apparel without notifying all users about the change.
Social Media Response
Numerous buyers and vendors are expressing on platforms saying Vinted listings now show an altered size classification compared to what was initially listed as a result of the reclassification.
Vinted explained the revised method more closely matches similar services.
The platform has recommended to review their products and update the measurements by hand where appropriate, resulting in member annoyance.
Measurement Approach Changes
Before the change, the sizes had both a single numeric size and a letter, for instance S/8 or M/10.
The revised method features a letter and a range such as S/UK 8-10.
For certain items, the measurements have been reclassified - for example a size L was previously a 12 but now shows as UK 16-18.
User Accounts
One content creator, who makes TikTok content about plus-size fashion, stated the update "complicates both purchasing and selling".
"Few clothing companies classify XL as 20-22," the way the service now categorizes.
Another user, from Glasgow, explained products she uploaded on Vinted with size 14 labels were showing in the marketplace as measurements 20-22.
"Should someone sized 20-22 purchase these they will likely be quite upset," she said.
Required Changes
A different user, based in Derby, said she had been left angered by the change as she had to manually change the sizing for "all her products".
"Personally, this is quite irritating, since I have chronic health issues and Vinted sales have been crucial following partial earnings loss," she stated.
Platform Context
The platform boasts over 100 million shoppers, with 18 million British users.
It has proved a popular alternative to second-hand platforms like eBay and Depop.
This represents another occasion where an unanticipated change to the app has proved unpopular: last year, Vinted reversed a change concerning shipment methods following member complaints.
